The Dominate Checkout Application now supports automatic package tracking for all PayPal orders, without the need for additional configuration. This feature works seamlessly to enhance your customers’ experience and streamline your operations.
Benefits of Automatic Package Tracking:
When selling tangible goods, providing tracking information for shipped items offers several advantages:
1. Enhanced Customer Experience:
• Real-time tracking updates appear directly within the PayPal app.
• Reduces reliance on third-party tracking apps.
2. Reduced Dispute Costs:
• PayPal disputes can focus on individual items rather than the entire order.
• Tracking information qualifies “payment holds” for early release.
3. Streamlined Dispute Resolution:
• Tracking details streamline and automate the resolution of “item not received” or “significantly not as described” disputes.
• The need for manual intervention in PayPal’s Resolution Center is minimized.
4. Improved Seller Risk Profile:
• Providing tracking details helps build a positive seller profile.
• Reduces reserve requirements by demonstrating consistent and timely shipping practices.
How It Works:
For all PayPal orders processed through Dominate Checkout:
• Tracking Information: Automatically sent to PayPal once you provide shipping details.
Magento 2 Admin Panel > Order Shipment Page
Next Steps:
To take full advantage of this feature:
• Ensure you add accurate tracking information when shipping items.
• Dominate will handle the integration with PayPal, ensuring your customers and PayPal receive all necessary updates automatically.
By leveraging this feature, you can improve customer satisfaction, lower operational costs, and reduce disputes with minimal effort.
