Knowledge Base

0000

APPROVED

00N7

CVV2_FAILURE_POSSIBLE_RETRY_WITH_CVV

The card information you entered is incorrect. Please try again.

0100

REFERRAL

0390

ACCOUNT_NOT_FOUND

0500

DO_NOT_HONOR

Bank rejected the transaction. Please contact your bank or try a different form of payment.

0580

UNAUTHORIZED_TRANSACTION

Try using another card. Do not retry the same card.

0800

BAD_RESPONSE_REVERSAL_REQUIRED

0880

CRYPTOGRAPHIC_FAILURE

0R00

CANCELLED_PAYMENT

1000

PARTIAL_AUTHORIZATION

10BR

ISSUER_REJECTED

Bank rejected the transaction. Please contact your bank or try a different form of payment.

1300

INVALID_DATA_FORMAT

1310

INVALID_AMOUNT

Please try a different form of payment or reach out to customer support.

1312

INVALID_TRANSACTION_CARD_ISSUER_ACQUIRER

Bank rejected the transaction. Please contact your bank or try a different form of payment.

1317

INVALID_CAPTURE_DATE

Please reach out to Customer Support. 

1320

INVALID_CURRENCY_CODE

Please reach out to Customer Support. 

1330

INVALID_ACCOUNT

Try using another card. Do not retry the same card.

1335

INVALID_ACCOUNT_RECURRING

Please reach out to Customer Support. 

1340

INVALID_TERMINAL

Please reach out to Customer Support. 

1350

INVALID_MERCHANT

Please reach out to Customer Support. 

1360

BAD_PROCESSING_CODE

Try using another card. Do not retry the same card.

1370

INVALID_MCC

Please reach out to Customer Support. 

1380

INVALID_EXPIRATION

Try using another card. Do not retry the same card.

1382

INVALID_CARD_VERIFICATION_VALUE

Please reach out to Customer Support. 

1384

INVALID_LIFE_CYCLE_OF_TRANSACTION

Please reach out to Customer Support. 

1390

INVALID_ORDER

Please reach out to Customer Support. 

1393

TRANSACTION_CANNOT_BE_COMPLETED

Try using another card. Do not retry the same card.

5100

GENERIC_DECLINE

Try using another card. Do not retry the same card.

5110

CVV2_FAILURE

Try using another card. Do not retry the same card.

5120

INSUFFICIENT_FUNDS

Try using another card. Do not retry the same card.

5130

INVALID_PIN

You’ve typed an incorrect 3D Secure code. Please try again.

5135

DECLINED_PIN_TRY_EXCEEDED

The Bank rejected the transaction. Please contact your bank or use another card.

5140

CARD_CLOSED

The Bank rejected the transaction. Please contact your bank or use another card.

5150

PICKUP_CARD_SPECIAL_CONDITIONS

Try using another card. Do not retry the same card.

5160

UNAUTHORIZED_USER

Please reach out to Customer Support. 

5170

AVS_FAILURE

The Billing Address does not match your credit card holder’s information. Please verify and try again.

5180

INVALID_OR_RESTRICTED_CARD

Try using another card. Do not retry the same card.

5190

SOFT_AVS

The Billing Address does not match your credit card holder’s information. Please verify and try again.

5200

DUPLICATE_TRANSACTION

Please reach out to Customer Support. It looks like a previous payment was already made for this order.

5210

INVALID_TRANSACTION

Try using another card. Do not retry the same card.

5400

EXPIRED_CARD

Try using another card or confirm the information from the used card.

5500

INCORRECT_PIN_REENTER

You’ve typed an incorrect 3D Secure code. Please try again.

5650

DECLINED_SCA_REQUIRED

The Bank rejected the transaction. Please contact your bank or use another card.

5700

TRANSACTION_NOT_PERMITTED

Try using another card. Do not retry the same card.

5710

TX_ATTEMPTS_EXCEED_LIMIT

The Bank rejected the transaction. Please contact your bank or use another card.

5800

REVERSAL_REJECTED

Please reach out to Customer Support. 

5900

INVALID_ISSUE

Please reach out to Customer Support. 

5910

ISSUER_NOT_AVAILABLE_NOT_RETRIABLE

Try using another card. Do not retry the same card.

5920

ISSUER_NOT_AVAILABLE_RETRIABLE

Please retry.

5930

CARD_NOT_ACTIVATED

Try using another card. Do not retry the same card.

6300

ACCOUNT_NOT_ON_FILE

The Bank rejected the transaction. Please contact your bank or use another card.

7600

APPROVED_NON_CAPTURE

Please reach out to Customer Support. 

7700

ERROR_3DS

The Bank rejected the transaction. Please contact your bank or use another card.

7710

AUTHENTICATION_FAILED

The Bank rejected the transaction. Please contact your bank or use another card.

7800

BIN_ERROR

The Bank rejected the transaction. Please contact your bank or use another card.

7900

PIN_ERROR

The Bank rejected the transaction. Please contact your bank or use another card.

8000

PROCESSOR_SYSTEM_ERROR

Try using another payment method.

8010

HOST_KEY_ERROR

Please reach out to Customer Support. 

8020

CONFIGURATION_ERROR

Please reach out to Customer Support. 

8030

UNSUPPORTED_OPERATION

Try using another payment method.

8100

FATAL_COMMUNICATION_ERROR

There was a communication problem. Please try again.

8110

RETRIABLE_COMMUNICATION_ERROR

There was a communication problem. Please try again.

8220

SYSTEM_UNAVAILABLE

There was a communication problem. Please try again.

9100

DECLINED_PLEASE_RETRY

The transaction has been declined. Please retry.

9500

SUSPECTED_FRAUD

Try using another card. Do not retry the same card.

9510

SECURITY_VIOLATION

Please reach out to Customer Support. 

9520

LOST_OR_STOLEN

Try using another card. Do not retry the same card.

9530

HOLD_CALL_CENTER

The Bank rejected the transaction. Please contact your bank or use another card.

9540

REFUSED_CARD

The Bank rejected the transaction. Please contact your bank or use another card.

9600

UNRECOGNIZED_RESPONSE_CODE

Please reach out to Customer Support. 

PCNR

CONTINGENCIES_NOT_RESOLVED

PCVV

CVV_FAILURE

Try using another card or confirm the information from the used card.

PPAD

BILLING_ADDRESS

PPAE

AMEX_DISABLED

PPAG

ADULT_GAMING_UNSUPPORTED

PPAI

AMOUNT_INCOMPATIBLE

PPAR

AUTH_RESULT

PPAU

MCC_CODE

PPAV

ARC_AVS

PPAX

AMOUNT_EXCEEDED

PPBG

BAD_GAMING

PPC2

ARC_CVV

PPCE

CE_REGISTRATION_INCOMPLETE

PPCO

COUNTRY

PPCR

CREDIT_ERROR

PPCT

CARD_TYPE_UNSUPPORTED

PPCU

CURRENCY_USED_INVALID

PPD3

SECURE_ERROR_3DS

PPDC

DCC_UNSUPPORTED

PPDI

DINERS_REJECT

PPDV

AUTH_MESSAGE

PPEF

EXPIRED_FUNDING_INSTRUMENT

The transaction has been declined. Please retry.

PPEL

EXCEEDS_FREQUENCY_LIMIT

PPER

INTERNAL_SYSTEM_ERROR

PPEX

EXPIRY_DATE

PPFE

FUNDING_SOURCE_ALREADY_EXISTS

PPFI

INVALID_FUNDING_INSTRUMENT

PPFR

RESTRICTED_FUNDING_INSTRUMENT

PPFV

FIELD_VALIDATION_FAILED

PPGR

GAMING_REFUND_ERROR

PPH1

H1_ERROR

PPIF

IDEMPOTENCY_FAILURE

PPII

INVALID_INPUT_FAILURE

PPIM

 ID_MISMATCH

PPIT

INVALID_TRACE_ID

PPLR

LATE_REVERSAL

PPLS

LARGE_STATUS_CODE

PPMB

MISSING_BUSINESS_RULE_OR_DATA

PPMC

BLOCKED_Mastercard

PPMD

PPMD

PPNC

NOT_SUPPORTED_NRC

PPNL

EXCEEDS_NETWORK_FREQUENCY_LIMIT

PPNT

NETWORK_ERROR

PPPH

NO_PHONE_FOR_DCC_TRANSACTION

PPPI

INVALID_PRODUCT

PPPM

INVALID_PAYMENT_METHOD

PPQC

QUASI_CASH_UNSUPPORTED

PPRE

UNSUPPORT_REFUND_ON_PENDING_BC

PPRF

INVALID_PARENT_TRANSACTION_STATUS

PPRR

MERCHANT_NOT_REGISTERED

PPS0

BANKAUTH_ROW_MISMATCH

PPS1

BANKAUTH_ROW_SETTLED

PPS2

BANKAUTH_ROW_VOIDED

PPS3

BANKAUTH_EXPIRED

PPS4

CURRENCY_MISMATCH

PPS5

CREDITCARD_MISMATCH

PPS6

AMOUNT_MISMATCH

PPSC

ARC_SCORE

PPSD

STATUS_DESCRIPTION

PPSE

AMEX_DENIED

PPTE

VERIFICATION_TOKEN_EXPIRED

PPTF

INVALID_TRACE_REFERENCE

PPTI

INVALID_TRANSACTION_ID

PPTR

VERIFICATION_TOKEN_REVOKED

PPTT

TRANSACTION_TYPE_UNSUPPORTED

PPTV

INVALID_VERIFICATION_TOKEN

PPUA

USER_NOT_AUTHORIZED

PPUC

CURRENCY_CODE_UNSUPPORTED

PPUE

UNSUPPORT_ENTITY

PPUI

UNSUPPORT_INSTALLMENT

PPUP

UNSUPPORT_POS_FLAG

PPUR

UNSUPPORTED_REVERSAL

PPVC

VALIDATE_CURRENCY

PPVE

VALIDATION_ERROR

PPVT

VIRTUAL_TERMINAL_UNSUPPORTED